What We Do

Technology is worthless unless it helps you reach  your goals.

Our  first steps are to understand your goals, and provide a reliable, secure technology foundation, or infrastruture, to help you reach those goals.  Then we focus on specific tools and services  needed for you to deliver your products or and services. 

 We work with you to creat the exact combination of services to help you reach your business and professional goals.

 There are enough things to distract you, be sure technology isn't one of them! Strategic Help provides fast expert analysis, recommendations, and actions to fix issues. We help make large and small technology decisions easier. From hardware, applications, and e-mail systems to smart phones, and hosted ("cloud") projects we save you time and money.. Please click here for a free consultation.

Connections are essential for success.

We keep you connected.

Strategic Help also manages connection services so you have backup and redundant connections that fit your business and budget.

Voice and data are merging in ways that support creative collaboration, remote learning, virtual offices, and rapid deployment of project and branch offices. .

More and more businesses are are able to take advantage of voice over IP protocol (VoIP) for a more unified voice, data, and email experience. Trying to sort out the VoIP services and hardware is confusing and time consuming. Call, text, email, or meet us for lunch (now there's a connection) and we'll talk to you about our successes planning and configuring VoIP systems..

We help you communicate. Connections are meaningless without meaingful communication. We support our clients communicate in every conceivable way!

What's different about communicating today? Interactive communication between everyone makes our social, business, political, and even our parenting worlds far different than they were 10 years ago.

At the simplest (right...) level we do things like track down and fix email issues, migrate clients to more collaborative systems. Strategic Help also helps organizations look at their communication plan and strategies to see how they can use technology to have a more effective dialogue with their clients, donors, customers, constituents.

Email is at the core or our business communication so we start there, but we take communication support as far as our clients want to go.

From smart phones to Netbooks you need the right tools when away from your base of operations.

What fits your requirements? What is important to you? Light weight? Ability to edit documents? Email attachments and seamless integration with desktop systems? Do you keep everything on a "cloud" or hosted service so a netbook could be a great lightweight way to get everything done.

Backups are boring, and despite automation, are time-intensive. Boring, until your system crashes, you delete a critical file, or someone steals your laptop. Backups need constant vigilance. Someone needs to monitor, test, and check backup processes, procedures, and the files them self on a regular basis.

A combination of automated local and off-site backup systems are the best way to protect yourself from large and small "disasters." Online storage space is inexpensive insurance for off-site redundancy.

• Plan for worst case scenarios
   
• Preventing disasters is cheaper than recovering from them.
   
• Do you know the three major points to have covered in your disaster plan?
   
• How much would it cost you to loose everything on your workstations and servers through theft or fire?
   
• Let us help you write, test, and implement a plan, or test your current backups.

We provide a free systems and service audit to help you evaluate your current status.